The short answer is, we do not offer any official HTNetwork support through our Discord. We've made this clear within the server, but we understand some people may overlook this. Please do not expect any official HTNetwork staff member to answer support requests on Discord. The only people who might respond are other customers, and their advice is not official. Additionally, they are not obligated to help.We are a small company with a small support team, so we aim to make our support as effective as possible by not splitting our team across too many platforms. We also do not have the time to sit in calls with every customer and handle everything for you, which is why we do not include this staffing cost in anything we sell.

Was this answer helpful? 0 Users Found This Useful (0 Votes)