Get in Touch with Our Team

We're here to help with any questions about our game server solutions. Choose your preferred way to connect with our gaming experts.

Live Chat Support

Get immediate assistance from our gaming experts. Our live chat is available to help with any questions or issues.

  • Instant response
  • Gaming specialists
  • 24/7 availability

Support Tickets

Submit a detailed support ticket for more complex issues. Our team will respond promptly with a solution.

  • Detailed responses
  • Issue tracking
  • Secure communication
Submit Ticket

Discord Community

Join our Discord server to connect with other gamers, get support, and stay updated on the latest HTNetwork news.

  • Community hub
  • Gaming tips & tricks
  • Exclusive announcements
Join Discord

Support Opening Hours

Our team is available to assist you during the following hours.

Live Chat Support

Weekdays9:00 AM - 9:00 PM BST
Weekends10:00 AM - 9:00 PM BST
Response TimeUnder 1 minute

Ticket Support

Weekdays9:00 AM - 9:00 PM BST
Weekends10:00 AM - 9:00 PM BST
Response TimeWithin 2-4 hours

Note: All times are in British Summer Time (BST). For emergency issues outside of these hours, please use our ticket system and we will respond as soon as possible.

Live Chat

59 seconds

Average response time

Support Tickets

2-4 hours

Average response time

Discord

24/7

Community Hub