Terms of
Service

These Terms of Service apply to all products and services offered by HTNetwork, including:

• Virtual Private Server (VPS) hosting for game and general use.
• Pre-configured FiveM server packages with 1-click auto-install.
• Easy Start, our all-in-one FiveM bundle.
• Ovan, our app for modding game servers with third-party AI models. Ovan also has its own Ovan Terms of Service, which apply alongside these terms. If they conflict, the Ovan Terms of Service apply to Ovan.
• The HTNetwork website and client portal.

HTNetwork reserves the right to modify or update these TOS at any time. Continued use of HTNetwork's website, products, and services following such changes constitutes your acceptance of the revised TOS.

User Account: To access certain features on our website, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information.
• Maintain the security of your account and promptly update your information as needed.
• Not share your account credentials or allow others to access your account.

Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of HTNetwork or its content suppliers and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited without prior written consent.

Prohibited Activities: You agree not to:

• Use the website in any way that violates applicable laws or regulations.
• Attempt to gain unauthorized access to the website, our servers, or any other systems.
• Use the website to promote harmful, abusive, or fraudulent activities.

VPS Hosting Delivery: We aim to deliver all VPS orders within 24 hours of purchase; however, due to unforeseen circumstances, such as stock limitations or provider issues, delivery times may vary. In case of delays, we will add the equivalent number of days lost to your initial subscription period, extending your next billing cycle.

FiveM Server Package Access: Your purchase grants you access to a pre-configured FiveM server package. While we strive for constant, reliable access, our package key verification system may occasionally be down due to unforeseen circumstances, and we commit to restoring services promptly. We also reserve the right to refuse or revoke key renewals if we reasonably suspect sharing of the package with friends, family, or third parties, or in cases of leaking, redistribution, or any form of abuse.

Please note: Package access is strictly tied to the HTNetwork account used to make the original purchase. We do not transfer packages between accounts, including situations where access to the original account has been lost. If you are unable to access your account and cannot provide sufficient proof of purchase, access to your package cannot be reinstated. It is the sole responsibility of each user to keep their account login details secure and to maintain access to their account at all times.

24-Hour Grace Period: If you request a refund within 24 hours of placing your VPS order, we will immediately terminate your VPS and issue a full refund, minus any applicable transaction fees.

Cancellation After 24 Hours: After the 24-hour grace period, you may cancel your subscription at any time. Your VPS will remain active until the end of the current billing term, and no further charges will apply to future terms. However, we do not provide refunds for the unused portion of the current term.

No Refunds for Partial Use: Refunds are not available for partially used billing terms, regardless of when cancellation is requested.

FiveM Server Packages: There is no grace period for our packages, it is a flat, blanket rule.

Once accessed or downloaded, package purchases are final and non-refundable due to the digital nature of the product.

Easy Start: Easy Start is sold as a single bundle that includes a Game VPS, a FiveM server package, HTN Panel and Ovan AI. The bundle is cancelled and refunded as one product.

Easy Start 24-Hour Grace Period: If you request a refund within 24 hours of placing your Easy Start order, no questions asked, we will terminate the bundle and issue a full refund, minus any applicable transaction fees. This applies even if the included FiveM server package has been accessed or downloaded.

Easy Start After 24 Hours: After the 24-hour grace period, Easy Start is non-refundable. You may cancel at any time; your bundle will remain active until the end of the current billing term, and no further charges will apply to future terms.

Cancelling Easy Start: Cancelling Easy Start cancels every product included in the bundle, including your Game VPS, your access to the FiveM server package, HTN Panel and Ovan AI. Individual products within the bundle cannot be cancelled, kept or refunded separately.

Ovan: Ovan wallet top-ups, free credit, auto top-up and Ovan refunds are covered by the Ovan Terms of Service.

VPS Hosting: HTNetwork cannot guarantee uninterrupted service but will work to resolve service interruptions caused by maintenance or other issues.

FiveM Key or mod Verification: If the key or mod verification system experiences downtime, we will work to restore services as quickly as possible.

HTNetwork provides support via the client portal, live chat, and ticket system. We are not liable for issues with third-party scripts, mods, or custom configurations beyond our standard packages. HTNetwork disclaims liability for any damages arising from the use or inability to use our products, even if HTNetwork has been advised of such damages.

Any contact via email directly, will not be read. It will not be considered legitimate contact of HTNetwork

You agree to use HTNetwork products and services for lawful purposes only. Illegal activities will result in immediate termination without refund. You agree to follow setup guides and documentation. Issues resulting from user misconfiguration or deviation from our guides are not eligible for refunds.

Your subscription will automatically renew unless you request cancellation. Payment must be received before the renewal date to avoid service interruptions.

HTNetwork values your privacy and handles your data in accordance with our Privacy Policy, available on our website. By using our services, you agree to the terms outlined in the Privacy Policy.

These Terms of Service constitute the entire agreement between you and HTNetwork. Disputes arising from this agreement are governed by the laws of the United Kingdom.